For telephone orders, call us at 2310989910 daily 09:00-17:00
Buy now, pay later via Klarna
For telephone orders, call us at 2310989910 daily 09:00-17:00
Buy now, pay later via Klarna
Can’t find the answer you’re looking for? Reach out to our customer support team.
If your delivery has been delayed beyond the expected timeframe, please contact us via email at [email protected] and [email protected], or by phone at +30 231 098 9910 (Monday to Friday, 09:00 – 17:00). We will proceed to resolve the issue.
Once we receive your return package, you will receive a confirmation email at your registered email address.
We can change the delivery address of an order while it is still being prepared in our warehouse. Once it is ready for shipment or has been handed over to the courier, no further changes can be made.
If the item is new, with tags, and within the return period, you can return it using the available methods and indicate that it is defective in the return reason.
If the item no longer has tags, has been used, or the return period has expired, please contact our customer service team for assistance.
Our online store does not offer a gift exchange card. However, exchanges can be made using the return form included in the package you receive.
If you wish to return a gift, the customer who made the purchase must follow the return procedure.
Yes, you can contact us by phone at +30 231 098 9910, Monday to Friday, 09:00–17:00, to place your order. We’ll be happy to assist you over the phone!
